If your web hosting supplier supplies live chat support, you can talk to an agent live and find out useful information or get a problem resolved in a very timely manner. The key advantage of using chat compared to calling to talk with a live person is that you need only a computer with web access, so that you will not pay any rates in case you're in a different state or country. Furthermore, it is simpler to copy and paste data for instance domain names, usernames or error messages i.e. details that are sometimes difficult to provide to the other side over the phone. The real-time chat is also a considerably quicker solution to contact your hosting supplier's support team compared to using a ticketing system. What's more, when some trouble requires some more time to be dealt with, you are able to do something different while you wait for assistance on the live chat, therefore you will not lose time - something that is impossible if you're on the phone.

Live Chat Support in Web Hosting

As part of the support services that we provide for all our web hosting plans, you'll find live chat support which is available 24/7, even on holidays. You are able to contact us regardless of whether you already own an account or not, since we will help you with all sorts of things, ranging from providing you with common info about our services if you are not a customer yet and you are thinking about ordering one of the packages, to helping you with setting up an email account in an email client. A part of the problems are more technical and time-consuming, therefore you will have to use the ticketing system which is built-in our Hepsia hosting Control Panel, but we can save you time and help you in real time on the live chat for various things.

Live Chat Support in Semi-dedicated Servers

We provide live chat support that is accessible to all our prospective and present clients. In case you are looking for a new hosting account, you're able to chat in real time to one of our representatives and obtain more details about our semi-dedicated hosting plans so as to select the best plan for your sites. In the event that you already own an account with us, we'll be able to assist you in a very timely manner with billing, general and first-level technicalissues. Though in some cases you will need to open a ticket since there're things that cannot be resolved through a live chat, we will help you with various basic jobs, like setting up an email account in an email client or redirecting one domain name to another. This way, you will take advantage of prompt assistance and you'll save plenty of time.