Many people who start using their first web hosting account, or change companies, normally have inquiries with regard to how specific procedures are performed or run into problems when setting up various things such as emails, site settings, and so on. That’s the reason why, many hosting providers have compiled documentation with the most standard questions and problems in order to help their clients receive information swiftly and easily. Consequently, the customer support team representatives can concentrate on actual issues that particular customers may be facing, as the solution for the minor things will already be available online and clients will be able to deal with them without getting in touch with the customer service team. Having elaborate documentation is very important, particularly for new customers without any previous experience at all, since the web hosting service entails a plethora of functions and many individuals can become perplexed about what action to take. A good knowledge base can both help you accomplish the tasks that you wish and discover how the web hosting service functions in general.

Extensive Online Documentation in Web Hosting

If you purchase a web hosting plan through our company, you’ll be given access to our comprehensive online documentation where you will find information on more or less everything related to our web hosting solutions. The topics encompass anything from how to create an e-mail account on your cell phone, to how to accomplish various things using an .htaccess config file. The articles are written in an easy-to-grasp fashion and feature detailed manuals on how to do a certain task within your Hepsia Control Panel. You can also find info that is not associated directly with Hepsia, for example one that concerns applications on your desktop computer. The entire collection of articles will be located in the Control Panel’s Help section, but the ones that are related to a particular Control Panel section can be accessed on the spot. Given the fact that we have included as many topics as possible, you’ll be able to become aware of de facto everything associated with your hosting account.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia Control Panel, which comes with our semi-dedicated hosting plans, will allow you to access the detailed online help documentation that we’ve prepared for you. The articles contain generic information on our web hosting services, instructional tutorials about the various functions that you can use, together with troubleshooting instructions that can help you fix common problems that you could stumble upon. The topics that we’ve covered include virtually everything, from easy things such as how to host a brand-new domain name in your account, to more complex ones such as which SSH commands are permitted on the servers. Articles that are dedicated to the features of a specific section of the Control Panel will always be available in the right corner of the page that you’re on, whilst the entire article list is accessible through the all-inclusive Help section.