Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Delivering great quality support in a timely manner is our top priority, so we support each web hosting plans plan with a 1–hour ticket reaction warranty. After you submit a ticket or send us an e–mail, our customer technical support crew will try all they possible can to offer the most acceptable remedy for your issue and to give you advice in a timely fashion.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us whenever required. Our team of employees will be online for you 24x7x365 to react to all of your questions and to fix any situation you will likely have. You can open a help support ticket from the Real Web Services Online Control Panel or send us an email any moment. Furthermore, on business days, you could phone us or make use of the online chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you require help while performing tasks within the Control Panel, you can always click the Help key and track down your problem in the listing of articles that will pop up. We have also turned lots of the content articles into instructional videos. The listing of video lessons will come up if you pick the Videos press button available on the top right.