1 hour ticket response
Timely assistance is our key priority and that’s why we have a team of professional technical support engineers who are prepared to provide a quick reply to any question that you could have. Simply send your customer support ticket from your Online Control Panel and we will get back to you within 1 hour at the latest. In fact, we work hard and aim for a twenty–minute response time.
A Premium–Quality Customer Care Service
Each member of our customer care staff has many years of experience in the web hosting plans field and almost all of them have been with us for at least 5 years. They are all ready to answer all your queries in the most proficient manner possible.
An Intuitive Help Center Section
Included in the Online Control Panel is an easy–to–browse Help Center section, which offers various information sources. You can browse through a routinely updated knowledge base offering web hosting account management articles and site management articles, check out our step–by–step video tutorials or take a peek at our F.A.Q. repository.